With over 100 years’ of combined healthcare experience, CloudMD is led by a team who recognize the pain points of the currently fractured system with expertise in understanding patient and provider experiences. We are dedicated to providing better access to care and improved outcomes.
President and CEO
Karen is a senior executive with more than 20 years of creating growth through innovation, people, process and technology in the employee wellbeing. Karen has experience in evolution of healthcare in mental and physical health through innovation and evidence-based outcomes for employers, employees, insurers, advisors and consumers. Karen has worked in senior executive positions at Shepell.fgi, Morneau Shepell, SCM Insurance, Snapclarity and was the past Chair of Ontario Shores Centre for mental health foundation.
John Plunkett, CPA, CA
Chief Financial OfficerJohn has 15 years of financial management experience that includes strategic financial planning, M&A, business integrations, controllership and corporate accounting. John joins CloudMD from MindBeacon where he was CFO and oversaw MindBeacon’s IPO in 2020 and the strategic sale to CloudMD in the first quarter of 2022. Prior to this, he accumulated several years of senior management and operating division leadership experience in large publicly traded corporations including at LifeWorks and D+H. He began his career working in the audit practices of KPMG LLP and Ernst & Young LLP. He is a Chartered Accountant and Chartered Professional Accountant and holds an undergraduate business degree from the Ivey Business School at the University of Western Ontario.
Executive Vice President and Chief Commercial Officer
Adam Kelly is an executive commercial leader that has more than 20 years experience in the health and wellness field leading sales, marketing, product development and client support teams. Adam has deep industry knowledge across a broad spectrum of health solutions including mental health, occupational health, workers’ compensation, and disability management. Prior to joining the CloudMD team, Adam held leadership roles at Shepell-fgi, Morneau Shepell, and MindBeacon.
Executive Vice President, CloudMD & President, EHSA senior executive with more than 20 years or experience transforming organizations in the delivery of health wellness, and change management services. A history of delivering record revenue growth and profitability gains at multiple companies. Bram has held executive leadership positions at Randstad RiseSmart and Ceridian.
Chief Technology Officer
Dhruv brings two decades of experience in risk management, data security, governance and compliance, and systems architecture to CloudMD. From technology infrastructure to the engineering teams that deliver product innovation Dhruv's deep technical acumen coupled with his cloud first and security experience will be harnessed across all CloudMD technologies. His exemplary track record in leading transformation includes past roles as Principal architect at Google and Head of Governance and Compliance at RBC. Dhruv has also led cloud data risk management for some of Canada's biggest financial institutions.
Executive Vice President, Product
With 20 years of experience in education and healthcare, Aida has a reputation for successfully leveraging technology to improve the consumer/patient experience while optimizing outcomes and maximizing value for money spent by users or plan sponsors. Aida’s expertise in strategy, strategic partnerships, and product development allows her to engage the right mix of stakeholders to govern and lead digital health initiatives at CloudMD and further deploy systems that support an integrated and connected health ecosystem. An advocate for inclusivity and supporting the next generation of leaders, Aida’s passionate about building people capacity, capabilities and instilling a culture of collaboration, quality and success. Prior to joining CloudMD, Aida held leadership roles at Shoppers Drug Mart and Cira Health.
Senior Vice President, Marketing
Melissa Alvares has over 20 years of experience leading all aspects of marketing including revenue generation, product marketing, brand, marketing technology and operations. Her speciality is driving exponential growth by effectively scaling and equipping marketing teams with the capabilities to capitalize on a clear go-to-market strategy. Melissa has held marketing leadership roles in both the technology and healthcare sector including at MindBeacon, Swift Medical, Sparkrock and Softchoice. She has been named to CDN's Top 25 Women in IT and is a sought after speaker on the topic of growth marketing.
Nathan Lane, MBA
EVP, Health and Productivity Solutions and US Operations
Nathan has 20 years of experience in the ambulatory healthcare sector. His primary focus has been implementing and supporting connected Information Systems as well as Revenue Cycle Management. Nathan joins CloudMD from Benchmark Systems where he served as President. Previously, Nathan served in various leadership positions within Benchmark including Revenue Cycle Management, MSP, and Support. A champion of data driven decision making, Nathan strives for effective resource allocation to solve complex problems.