Thank you for visiting cloudmd.ca. This Privacy Policy explains how CloudMD Software & Services Inc. collects, uses, keeps safe and discloses Personal Information. In this Policy, when we say “we”, “us” and “our”, we are referring to CloudMD Software & Services Inc. (herein referred to as CloudMD). Our Company is developing proprietary technology to deliver quality healthcare through the combination of connected primary care clinics, telemedicine, and artificial intelligence (AI).

“Personal Information” means information about an identifiable individual such as first name, last name, email address, and telephone number.

1. Collection and Use of Information

CloudMD collects, uses, and discloses Personal Information only for the purposes of providing you with our Services and for other purposes you consent to as a user. We will collect the minimum amount of information required to facilitate the Services. We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

2. Cookies

We use cookies to improve your experience, to save you time, and to make it possible to navigate our website. We do not link the information we store in cookies to any Personal Information you submit while using our Services or visiting our websites. You can remove cookies manually by following directions provided in your Internet browser’s “help” file. If you refuse cookies, you will not be able to use some or all of our Services, since some cookies are essential to navigation.

3. Tracking and Analytics

CloudMD may from time to time implement analytics services that also use cookies to monitor system usage, server and software performance, to improve system design, to create benchmarks and to conduct trending analyses. We will ensure that no Personal Information is included in those cookies. If the use of cookies by any service provider differs materially from the practices already listed, we will revise this document accordingly and notify you of the change(s).

4. Information Security

CloudMD maintains reasonable safeguards to protect Personal Information against loss, unauthorized use, disclosure or destruction and when transferring information for processing and requires third parties providing services on our behalf to do the same. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us.

5. Changes to this Privacy Policy

We may update this Policy to reflect changes to our information practices, but we will not reduce your rights under this Privacy Policy without your explicit consent. We’ll post any changes to this page and, if the changes are significant, we will provide a more prominent notice (including email notification of Privacy Policy changes for certain Services).

We encourage you to periodically review our Privacy Policy for the latest information on our privacy practices and to contact us if you have any questions or concerns.

6. Contact Information

We welcome your comments or questions about this privacy policy. You may also contact us.

Privacy Officer
CloudMD Software & Services Inc.
Suite 810 – 789 West Pender Street
Vancouver, BC, Canada V6C 1H2